Terms of service

OVERVIEW

This website is operated by Converting Media Group (Pty) Ltd t/a Purepop. Throughout the site, the terms “we”, “us” and “our” refer to Converting Media Group (Pty) Ltd t/a Purepop. Converting Media Group (Pty) Ltd t/a Purepop offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or content contributors.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree with all the terms and conditions of this agreement, you may not access the website or use any Services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the site shall also be subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the e‑commerce platform that allows us to sell our products and Services to you.

SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your province of residence, or that you have given your consent for any minor dependents to use this site. You may not use our products for any unlawful or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including copyright laws). You must not transmit worms, viruses or destructive code. A breach or violation of any Term will result in immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted across various networks and may be adapted to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our express written permission. Headings in this agreement are for convenience only and do not affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information on this site is inaccurate, incomplete or outdated. Material is provided for general information only and should not be relied upon as the sole basis for decisions without consulting primary, more accurate sources. Reliance on material on this site is at your own risk. This site may contain historical information that is not current and provided for reference only. We reserve the right to modify contents at any time, but have no obligation to update information. You agree to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part thereof) without notice. We shall not be liable for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES
Certain products or Services may be available exclusively online. These may have limited quantities and are subject to return or exchange only according to our Refund Policy: [LINK TO REFUND POLICY]. We have made every effort to display colors and images accurately but cannot guarantee monitor display accuracy. We reserve the right to limit sales of products or Services to any person, region or jurisdiction, and to limit quantities offered. Descriptions and pricing are subject to change without notice. We reserve the right to discontinue any product at any time. All offers are void where prohibited. We do not warrant that product quality or Services will meet your expectations or that errors will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order for any reason. We may limit or cancel quantities per person, household or order, including orders under the same account or payment method. If we make a change or cancel an order, we will attempt to notify you using the contact information provided. You agree to provide current, complete and accurate account information for all purchases, and to promptly update such information. For details, please review our Refund Policy: https://purepop.co.za/pages/refund-exchange

SECTION 7 – OPTIONAL TOOLS
We may provide access to third‑party tools over which we have no control or input. Access is provided “as is” and “as available” without any warranties. We shall have no liability from your use of optional tools. Use of optional tools is at your own risk. Future Services or features will also be subject to these Terms.

SECTION 8 – THIRD‑PARTY LINKS
Our Service may contain links to third‑party websites. We are not responsible for examining or evaluating their content or accuracy, and we do not warrant and will not have liability for any third‑party materials or websites. You should review third‑party policies and practices before engaging in transactions. Complaints or questions regarding third‑party products should be directed to the third party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you send submissions (e.g., contest entries, ideas) to us, you grant us a perpetual, worldwide, royalty‑free, transferable license to use, copy, publish, distribute, translate and otherwise exploit such submissions. We have no obligation to keep comments confidential, pay compensation, or respond. We may monitor, edit or remove content at our discretion. You agree not to submit material that violates third‑party rights, is unlawful, abusive, or contains malware. You are responsible for your comments and their accuracy.

SECTION 10 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy: https://purepop.co.za/policies/privacy-policy

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be typographical errors or inaccuracies. We reserve the right to correct any errors and update information or cancel orders if any information is inaccurate, even after order submission. We undertake no obligation to update or clarify information except as required by law.

SECTION 12 – PROHIBITED USES
You are prohibited from using the site or its content: (a) for unlawful purposes; (b) to solicit unlawful acts; (c) to violate regulations or laws; (d) to infringe intellectual property rights; (e) to harass or discriminate; (f) to submit false information; (g) to transmit malicious code; (h) to collect personal data; (i) to spam or crawl; (j) for obscene purposes; or (k) to circumvent security features. We reserve the right to terminate your use for violations of prohibited uses.

12.1 Prohibited Content and Use for Products

The thermal flask must not be used, customized, or displayed in a manner that:

Promotes Illegal Activity: Contains, displays, or encourages any activity that is illegal in any applicable jurisdiction.

Encourages Violence or Hate: Contains or promotes hate speech, violence, or discrimination against any individual or group based on factors such as race, ethnicity, religion, gender, sexual orientation, disability, or national origin.

Sexual or Explicit Material: Contains or promotes sexually explicit or obscene content.

Political Messaging: Contains, promotes, or displays political messages, endorsements, or propaganda.

Defamatory or Harassing: Is defamatory, harassing, or otherwise injurious to a third party.

Intellectual Property
You are responsible for ensuring that any customization you apply to the flask does not infringe on the intellectual property rights (such as copyrights or trademarks) of any third party.

Indemnity
You agree to indemnify (protect) and hold us harmless from any claims, damages, or expenses (including legal fees) arising from your use of the flask or any customization that violates these terms.

Right to Refuse Customization or Sale
We reserve the right to refuse, cancel, or reject any order, engraving request, or sale if we determine, in our sole discretion, that the content, message, or proposed use of the flask does not align with our brand values, ethical standards, or business interests, even if the content does not explicitly violate the other prohibited terms. This refusal may be based on factors including, but not limited to, the content being deemed offensive, controversial, or otherwise unsuitable for association with our company.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of the Service will be uninterrupted, timely, secure or error‑free. All products and Services are provided “as is” and “as available”, without warranties of any kind. To the extent permitted by law, we disclaim all implied warranties. In no event shall Converting Media Group (Pty) Ltd t/a Purepop or its affiliates be liable for indirect, incidental, punitive, or consequential damages arising out of your use of the Service or products.

SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Converting Media Group (Pty) Ltd t/a Purepop, its affiliates and their officers, directors, employees and agents from any claim or demand, including reasonable attorneys’ fees, arising out of your breach of these Terms or violation of law.

SECTION 15 – SEVERABILITY
If any provision of these Terms is found unlawful or unenforceable, that provision shall be enforceable to the fullest extent permitted by law and the remainder of the Terms shall remain in full force and effect.

SECTION 16 – TERMINATION
The obligations and liabilities incurred before termination shall survive termination. These Terms remain effective until terminated by you or us. You may terminate by ceasing use of the Service. We may terminate for your breach without notice, and you will remain liable for amounts due up to termination.

SECTION 17 – ENTIRE AGREEMENT
These Terms and any policies posted by us constitute the entire agreement between you and us and supersede all prior agreements. Ambiguities shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW
These Terms and any separate agreements shall be governed by and construed in accordance with the laws of South Africa.

SECTION 19 – CHANGES TO TERMS
You can review the most current version of these Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates on our website. It is your responsibility to check periodically. Continued use constitutes acceptance of changes.

SECTION 20 – CONTACT INFORMATION
Questions about these Terms should be sent to us at kevin@convertingmediagroup.com.

Converting Media Group (Pty) Ltd t/a Purepop
2021/423705/07
Laguna Seca Business Park
Ballito
South Africa
Call or WhatsApp 082 311 6189 | 9am–5pm (Mon–Fri)
e. info@purepop.co.za